Legal actions follow one another around this case
The association says it is supported by the Stop Killing Games movement here and indicates that Ubisoft has failed in its duty to the extent that “ no expiration date » was given when purchasing The Crew, it is now unusable, which amounts to deceptive commercial practices according to UFC-Que Choisir A legal proceeding was therefore initiated :
“ UFC-Que Choisir believes that by brutally depriving players of all access to The Crew, Ubisoft has violated the essential rights of consumers. Indeed, it is unacceptable that Ubisoft considers, in its general conditions, that players only acquire a simple “user license” for the game which would then be revocable at any time by the publisher. […] a game acquired by a consumer cannot literally disappear at the sole discretion of its publisher. »
With this lawsuit, the association is seeking three things. The first, to create a precedent so that this practice can no longer be repeated and require better information for consumers. The second is to delete “ disputed clauses ”, while the last wishes “ recognize the harm to the collective interest of consumers “. A fight that therefore encompasses the entire industryand not just Ubisoft, even if that is the main target here:
“ The case of The Crew illustrates a worrying trend in the video game market: more and more games require a permanent connection to the Internet, which allows publishers to remotely deactivate, without justification or alternative solution, games that are legitimately acquired by consumers. This trend is also accompanied by other abuses such as the growing dependence on additional paid content (DLC), or even arbitrary bans of user accounts. »
We will now see if the association will win its case and if this lawsuit will go far enough to present the case in court, or if agreements will be reached. Remember that removing servers from The Crew had also been the subject of a complaint in California.