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LEGO: a fan buys a Millennium Falcon and discovers 2000 missing pieces, the brand admits its mistake and reimburses him



For fans of LEGO and the saga Star WarsTHE Millennium Falcon UCS 75192 is the holy grail and the largest version of the ship: 7,541 parts, a bill of €849.99 and dozens of hours of assembly. In January 2026, a collector thought he had made the deal of his life by purchasing it sealed on Facebook Marketplace. Until he opens the box.

Inside, it’s a cold shower: nearly 2,000 essential bricks are missing, making construction impossible. Except that, this time, the seller has nothing to do with it. Moving up the chain to LEGOthe fan will discover a nine-year-old factory defect and an after-sales service ready to bring out the heavy artillery.

LEGO Millennium Falcon: how a fan discovered a 2,000 piece hole

On Reddit, user sfulaxer66 says he found his Millennium Falcon UCS 75192 on Facebook Marketplace, box still sealed and attractive price compared to new. When opening, he comes across four internal boxes supposed to segment the set. Problem: two are exactly the same, which means an entire box is missing.

Result: around 2,000 parts, distributed in several bags crucial to the structure of the ship, are missing. Enough to transform an €850 collection set into a very expensive paperweight. First convinced of having been scammed, the buyer contacts the seller, who provides proof of purchase and photos and swears never to have opened the box.

Missing parts on a LEGO Millennium Falcon: how LEGO reacted

By investigating with the seller, LEGO ended up admitting an extremely rare production defect that occurred in 2017, during the launch of the model. This copy escaped quality controls and circulated for nine years with duplicate internal boxes. The brand does not hide behind expired warranties or second-hand sales.

According to Jeuxvideo.com, “an employee of the firm spent an entire evening manually “searching” for the 2,200 missing pieces one by one to reconstitute the lost bags.” Replacement packages, sent free of charge, represent a large volume of bricks. The fan concludes: “A big thank you to LEGO for their efficient assistance and free replacement of these parts. The Millennium Falcon could finally be completed!”, he wrote on Reddit.

LEGO Millennium Falcon: used, price and what to do in case of missing parts

Nine, the Millennium Falcon UCS 75192 is displayed at €849.99. On the secondary market, it costs between €450 and €650 complete, even if some, like this fan who found one at a flea market for around €250, are getting a monstrous deal, recalls Purebreak. If your set arrives incomplete, LEGO offers a “Missing Bricks” page on lego.com where you enter the set number and missing pieces to receive them for free.

In any case, it is better to document the opening of a big set like the Millennium Falcon by filming the first opening of the box, especially on second-hand occasions. On Reddit, several fans also advise contacting a human from after-sales service for major shortages rather than limiting yourself to the automatic form. The story of sfulaxer66 remains exceptional, but it reminds us that with such prices, every brick counts.